Shipping
All orders ship from Vilnius, Lithuania.
- Lithuania: [DELIVERY TIME] working days, [PRICE]. Omniva parcel lockers, LP Express, DPD.
- EU: [DELIVERY TIME] working days, [PRICE].
- Free shipping on orders over [AMOUNT].
Orders are packed within 1–2 working days. You receive a tracking link by email as soon as your parcel leaves us.
Returns — 14 days
Under EU consumer law you can withdraw from your purchase within 14 days of delivery, without giving a reason.
- Email officialsentinelapparel@gmail.com with your order number and the items you are returning.
- Send the items back unworn and unwashed, with tags attached, within 14 days of telling us.
- We refund the item price and the standard delivery cost within 14 days of receiving the return, to your original payment method.
Return shipping costs are paid by the customer, unless the item is faulty or we sent the wrong item.
Faulty or wrong item
Email us a photo within 14 days of delivery and we will replace or refund it at no cost to you.
Return address
[SELLER LEGAL NAME], [ADDRESS], Vilnius, Lithuania.